www.diapercakefairy.com delivery and returns policy

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All of our cakes, baskets and other gifts are assembled only once they have been ordered. We will ensure that orders are dispatched within 48 hours (excluding weekends).

We cannot be responsible for delays outside of our control owing to postal delays, strikes, or delays due to misinformation relating to the shipping address.

Our delivery rates are for deliveries within the USA. If you choose to place your order for an international delivery we reserve the right to invoice you separately for additional shipping charges should they apply. We will send the item once payment has been received. For international deliveries please contact us for delivery charges and estimated delivery times.

Please note there is no delivery available on Saturday, Sunday or Bank Holidays.

Shipping Costs:
1 Tier Cakes = $9.95
2 Tier Cakes = $12.95
3 Tier Cakes = $14.95
4 Tier Cakes = $18.95

If items are received in damaged condition due to shipping, please contact us within 5 days of receiving the item. We will provide you with a return authorisation code for exchanging the item. Returns will not be accepted without a return authorisation code. Your replacement item will be sent out to you immediately once we receive the damaged item.

We take great care to ensure that your items is packaged securely for delivery. However, if any unused item fails to meet your expectations www.diapercakefairy.com
* Are happy to accept any items returned within 7 days, from date of delivery.
* Returned items may be either exchanged or refunded.
* A full refund will be applied after we have received the retuned item(s) in question.
* Shipping costs for sending items out are non-refundable.
* Return postage is the responsibility of the buyer.
* www.diapercakefairy.com will not charge shipping costs again for replacement of damaged items.

Product Exchange or Substitution

If an 'ingredient' becomes unavailable, it may be replaced by an alternative item of equal or greater value.

When will I know that my gift has been shipped?
You will be notified on the day that your goods have been dispatched via e-mail if this is how you placed your order or by phone if you called in your order.